VSquare Official Help Library
SSL: EOF in violation of protocol (VSQ-000012)
SSL: EOF in violation of protocol (VSQ-000012)
Symptoms
A VSquare Backup VMware virtual machine backup fails and displays one the following errors in the final execution report:
Investigating the VMware executor log contents, you find the following error lines for the affected machine virtual disks:
Cause
This issue may be related to the SSL connection thumbprint missing for a connection to a 6.x VMware host.
Resolution
This issue can be solved by enabling the use of the SSL thumbprint during backup connection in the datacenter detail dialog, as displayed in the picture below:
See Also
ESXi 6 free Backup fails with SSL Exception: Unexpected EOF The session does not have the required permissions Diagnosing VMware clone error 18000
Symptoms
A VSquare Backup VMware virtual machine backup fails and displays one the following errors in the final execution report:
External component has thrown an exception.
An error occured during disk backup. API description is 18000 - VIX_E_CANNOT_CONNECT_TO_HOST
Investigating the VMware executor log contents, you find the following error lines for the affected machine virtual disks:
SSL: EOF in violation of protocol
SSL: connect failed
CnxAuthdConnect: Returning false because SSL_ConnectAndVerify failed
CnxConnectAuthd: Returning false because CnxAuthdConnect failed
Cnx_Connect: Returning false because CnxConnectAuthd failed
Cause
This issue may be related to the SSL connection thumbprint missing for a connection to a 6.x VMware host.
Resolution
This issue can be solved by enabling the use of the SSL thumbprint during backup connection in the datacenter detail dialog, as displayed in the picture below:
See Also
Categories
Applicable Plans
Applicable Versions
Last Update : 27 July 2017 - 09:22